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About Me

Welcome! My name is William Galloway, and I’m a Licensed Clinical Mental Health Counselor and Licensed Clinical Addiction Specialist with more than a decade of experience in behavioral health. Throughout my career, I’ve worked in outpatient therapy, inpatient psychiatry, crisis and emergency services, pediatric behavioral health, residential treatment, and community-based care. I enjoy working with teens, young adults, adults, and helping professionals who may be navigating anxiety, depression, stress, substance use, major life transitions, or simply feeling stuck and ready for something different.

My approach to therapy is warm, collaborative, practical, and judgment-free. I believe therapy should be a place where you can show up as yourself, speak openly, and feel supported while also being challenged to grow. I utilize an evidence based treatment in my practice to help you progress toward healing. There is no one-size-fits-all approach to healing, so we’ll work together to understand your experiences, recognize your strengths, and develop tools that make sense for your life. You don’t have to have everything figured out before starting—sometimes you just need a safe place to begin.

I am a compassionate person, who currently serves as a Travel Social Worker, where I provide essential individual and group therapy to clients in need by focusing on clinical assessments and crisis interventions. I ensure that clients experiencing self-injurious behaviors receive ongoing support. My commitment to improving mental health is further highlighted by my role as Clinical Director at Pinnacle Point Supportive Services, where I was instrumental for 14 years. In this position, I overseen a team of therapists, facilitate therapy sessions for both children and adults, and engage in court-related matters. With a strong foundation in therapy and clinical supervision, I have developed skills in treatment planning, documentation, and quality assurance.

I’m a Licensed Clinical Social Worker who provides compassionate, trauma-informed therapy for adolescents and adults who are feeling overwhelmed, disconnected, or stuck in patterns they want to change.

Maybe you find yourself overthinking everything, struggling to trust others, feeling like you’re never good enough, or having difficulty setting boundaries. Maybe you’ve wondered why certain experiences from your past still affect you—or why you shut down, feel overwhelmed, or keep repeating patterns you want to change.

Sometimes, the experiences we’ve learned to minimize can still shape how we feel, think, and relate to others.

Therapy can be a space to understand the why behind your reactions, process what has happened, and develop a deeper sense of safety, self-trust, and connection.

I’m an LCSW, and my practice name, Life Shift Happens, comes from a truth I see every single day: people don’t come to therapy because they’re broken. They come because life stopped unfolding the way they expected, and they feel entirely stuck. A lot of the humans I work with are incredibly thoughtful and trying so hard. They usually don't lack insight; they’ve read the coping skills and talked things through with friends. Yet, they still find themselves procrastinating, shutting down, or feeling completely frozen by past stuff. When that happens, change isn’t a matter of forcing more willpower. It requires slowing down to look at the patterns and defense mechanisms we build to protect ourselves when life gets heavy.

My style is collaborative, deeply conversational, and entirely human. I’m not here to judge, lecture, or pretend I have all the answers. Instead, I’m active in our sessions through asking questions, noticing patterns, and gently pushing back when I see you getting in your own way. We will work on the practical things like boundaries, follow-through, and managing emotions, while sitting with the messy overthinking, panic, burnout, or feeling checked out underneath it all. Therapy with me is a relationship where we make sense of the sudden crises and quiet paralyses that come with life shifts. The goal isn’t a perfect, flawless life, but rather a therapeutic space where you can figure out what changed, sprinkle in compassion, and learn how to move forward in a way that feels genuinely your own.

Struggling with anxiety, depression, mood disorders, or substance use can feel overwhelming, but you don’t have to navigate it alone. I’m Jaime Snyder, a board-certified Psychiatric Mental Health Nurse Practitioner (APRN-BC) with over 20 years of nursing experience and specialized expertise in both mental health and addiction medicine. I provide compassionate, evidence-based psychiatric care tailored to your needs, with extensive experience treating co-occurring mental health and substance use challenges. Licensed in North Carolina, South Carolina, Arizona, and Ohio, I offer convenient telehealth services and am currently accepting new patients.

We all need and deserve a place we can slow down, feel heard, and make sense of what we’re carrying.

Whether you or your child is navigating anxiety, depression, trauma, life transitions, relationship challenges, or simply feeling stuck, therapy can be an opportunity to better understand yourself, heal, and reconnect with—or discover—your strengths.

I truly love what I do. One of the most rewarding parts of being a therapist is getting to know each person’s unique story, understanding what matters most to you, and helping you work toward the future you envision for yourself or your child.

I believe you already have strengths, abilities, and resilience within you. My role is to help you uncover those strengths, build on them, and develop the tools and confidence to navigate life with greater clarity and resilience. I want therapy to be a place where you feel comfortable being yourself, where your experiences are heard and valued, and where we can work together toward meaningful change.

If you’re an individual who is currently stuck or in a life transition, I’m here to help you maximize your true potential, find your clear purpose and release the power within. Life transitions and challenges are personal and unique. And although they can be abrupt and sometimes predictable, we all experience them throughout our lives. Stressors are often emotional taxing changes that create uncertainty and confusion. These life changing events cause us to re-examine our present sense of being and evaluate our priorities. I will help you envision the future that you want, create goals, then help you pursue those goals. To realize this plan, you’ll need a coach, a partner, an ally during the difficult process of transition. You are the expert! You know yourself! I ask powerful questions and help to facilitate positive change. I am committed to serving you as your accountability partner, therapist, and ally during this time of uncertainty and definite change. As your therapist, I can help you develop healthy coping mechanisms to adapt to the stress surrounding your current circumstances.

I have extensive experience in providing the tools, strategies, and support to help others create meaningful change in their lives. As a professional certified life coach, entrepreneur, licensed clinical mental health counselor and part time professor, I know first-hand, the challenges of struggling to find balance, ignite passion and seting goals. I hold a Ph.D. in Counselor Education from UNC-Charlotte. I am a Licensed Clinical Mental Health Counselor, (LCMHC) a Licensed Clinical Addiction Specialist (LCAS), and a Certified Clinical Supervisor (CCS). I have three years of teaching experience at a local university teaching graduate students in the field of counseling. I am experienced psychotherapist whom specializes in child and adolescent behavioral therapy, military families, trauma, addiction counseling, parenting, mood disorders, and counselor training & supervision.