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Your behavioral health network solution

At Headway, we’ve reimagined therapy and psychiatry networks to bring quality mental health care to your members.
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Increasing access

Creating unparalleled access to mental health care

Headway’s network makes it possible for members to find in-network care quickly and easily.
More available appointments than typical insurance networks
Access to Headway’s online search and booking tools
Days to care delivery after first contact

Ensuring quality

Delivering quality care

We engage with our network daily for centralized performance management, outcome reporting, and integrations with leaders in primary care to support their referrals and coordinate care.
Trying to find the right care you need while struggling with mental health issues can be overwhelming and daunting—so it’s great to know that the patient will be taken care of all the way through by Headway.
Dr. Navya Mysore
Primary Care Provider
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Enhancing experience

Providing a superior member experience

We help members find the right therapist or psychiatrist at a price that works for them through our diverse network of specialists and personal, supportive conversations with our team.
Patient NPS
Second visit retention rate

What people are saying

Our approach

Benefits of Partnership

  1. Enhance member access to therapy

    We use software to make it easy for mental health providers to manage an insurance practice. Our software allows previously out-of-network providers to open in-network availability exclusively through Headway’s group, increasing network capacity.
  2. Improve experience by supporting each member's care journey

    Clients find provider matches in our robust network through our online platform, which covers everything from searching for the right person, to getting a cost estimate, to booking an appointment. We match clients to therapists through a set of simple questions and preferences and support them throughout their care through Headway.
  3. Increase efficiency by streamlining data and operations

    Headway centrally manages our insurance platform, which handles credentialing, scheduling, billing, clinical data capture, and client communications. This gives health plans a central point of contact to manage thousands of providers, their clients, and data.
  4. Focus on quality of care

    Our centralized provider group and operations allows us to partner with health plans to achieve strategic quality initiatives, including primary care integration and outcomes reporting.
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Are you an innovative health plan or system?

Increase network access, deliver quality care, and enhance member experience by partnering with us.