COVID-19 Response
We're in this together
At Headway, our mission is to increase access to quality mental health care. This matters now more than ever, as we confront COVID-19 together. Headway is here to help.
Our response
What we're doing
Video sessions
All our therapists and psychiatrists are offering sessions over FaceTime, Skype or other platforms.Covered by insurance
If you have Aetna, United, Oxford, Oscar, or Cigna insurance, video sessions are covered at your in-network rates.Easy transition
If you’d like to, you’ll be able to transition to in-person sessions with your therapist or psychiatrist when guidelines allow.
Frequently asked questions
How do video sessions work?
Each provider chooses their own platform for video sessions — it’s not held on the Headway site. Your therapist will reach out to you ahead of your appointment with the link or instructions to dial in.
How do I get the most out of video sessions?
Find a quiet place to conduct the session. If you’re using a laptop, we recommend pausing notifications so you can focus. It also helps to place your computer on a table or other stable surface, rather than your lap.
Are virtual sessions covered by insurance?
Yes! Headway makes it possible for therapists to see you virtually on your plan. All insurance plans we work with include virtual sessions, so you’ll be covered the same way as in-person.
Life can be hard.
Finding someone who can make it easier shouldn’t be.
If you're experiencing emotional distress, the resources below provide free and confidential support 24/7. If this is an emergency, call 911.
Suicide Prevention Lifeline
Call 1-800-273-8255
Crisis Text Line
Text HOME to 741741