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Provider Resource Center

Guides to start, grow, and run your practice

Starting a practice

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How to start a private therapy practice

Going out on your own can come with a learning curve, especially if you’re not familiar with the business aspects involved in a private practice.

How to start a private therapy practice

How to write a great bio for your therapy practice

As a therapist, your superpower is helping other people. So it may feel a little weird to turn the tables and talk about yourself and your accomplishments as you’re building your website, creating social media profiles, and signing up for therapist directories.

How to write a great bio for your therapy practice

How to plan and shoot therapist headshots

Getting a great therapist photo requires a bit of strategy — but don’t stress. You won’t need any fancy tools, and you don’t even have to hire a pro if it’s not in the budget.

How to plan and shoot therapist headshots

How to market your practice and get more therapy clients

Growing your clientele can be a lot less complicated than you think. All you’ll need is a simple mindset shift and a couple basic strategies that help potential clients find and connect with you.

How to market your practice and get more therapy clients

How to market your practice on Psychology Today

Psychology Today is one of the most prominent players in the directory game — and strategically using it as a marketing tool can help you grow your practice.

How to market your practice on Psychology Today

A guide to malpractice insurance

As you step into the realm of private practice, you can protect your career and reputation by understanding the essentials of malpractice insurance.

A guide to malpractice insurance

How to network in mental healthcare

Professional relationships can benefit you and your mental healthcare practice. Here are some practical tips for expanding your network.

How to network in mental healthcare

5 elements of the best therapist websites

You don’t have to be a web design expert. Just make sure your website is an accurate representation of you and your work, and that you make it easy for potential clients to connect with you.

5 elements of the best therapist websites

The art of the voicemail script

Your voicemail should extend the same warmth and professionalism you convey in person — while ensuring the same privacy and confidentiality someone expects from a therapy session. copy block

The art of the voicemail script

Running a practice

Clean up your caseload

Taking the steps to keep your caseload current can be tedious — but it’s important.

Clean up your caseload

Life as a provider

7 tiny ways to build self-care into your day

Some of the most effective ways of taking care of yourself in a caring profession are small, affordable, and can be built into your work day.

7 tiny ways to build self-care into your day

Compliance and documentation

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Compliance — a Headway Guide

Navigating compliance can be time-consuming and stressful. We’re committed to changing that.

Compliance — a Headway Guide

What are therapy intake assessments?

The intake assessment is your chance to get a deep understanding of your patient — and maybe connect some elements from their journey that they wouldn’t connect themselves.

What are therapy intake assessments?

How to write a mental health treatment plan

Whenever you want to change the goal of your therapy care, or the path you want to take with the client to reach that goal, you’ll want to document a treatment plan.

How to write a mental health treatment plan

How to write progress notes

Progress notes are the core piece of documentation a mental health care provider should write after each session with a client, but it’s more than just a record of what happened in the session.

How to write progress notes

How to write SOAP notes

Here’s how SOAP notes can help you write better, faster notes — and effectively document your work as a clinician.

How to write SOAP notes

How to write DAP notes

We’ll demystify how to write and structure them — plus how they compare to SOAP notes.

How to write DAP notes

How to write BIRP notes

The BIRP note template focuses on how the client appears to think and feel before and after your therapeutic intervention.

How to write BIRP notes

10 insurer requirements commonly missing from notes

Based on our conversations with insurers, here are 10 of the items most commonly missing from charting documentation, including examples of what it takes to meet the requirements for each.

10 insurer requirements commonly missing from notes

How to use the GAD-7 for anxiety assessment

The GAD-7 can help you narrow down a diagnosis if your client is experiencing anxiety symptoms, along with allowing you to track their progress over time.

How to use the GAD-7 for anxiety assessment

Billing and coding

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The 10 most common CPT codes (and how to use them)

Understand the ins and outs of CPT codes to help make documentation and billing more efficient — and give you more time to focus on other areas of your practice.

The 10 most common CPT codes (and how to use them)

How to use CPT code 90837

The 90837 CPT code is often understood to be the standard of a therapy session among providers. However, insurers have a tendency to flag 90837 more frequently than other codes.

How to use CPT code 90837

How to use CPT Code 90834

The “45 minute” session is a core element of mental health care, so it’s vital that every provider knows how to apply the 90834 code to their work.

How to use CPT Code 90834

How to use CPT Code 90791

Code 90791 is officially deemed a “diagnostic evaluation,” but you might know it better as an initial assessment. It typically happens in your first session with a client.

How to use CPT Code 90791

How to use CPT Code 90792

Because 90792 can only be billed by psychiatrists and nurse practitioners, it’s a less commonly used code for intake assessments, but has many of the same expectations.

How to use CPT Code 90792

How to use CPT Code 90832

If your client demonstrates a clinical need for shorter therapy sessions — or you need to end a session earlier than planned — 90832 might be the right way to bill.

How to use CPT Code 90832

How to use CPT Code 90846

Family therapy can be a covered benefit for many care-seeking couples and households, but you should understand how to leverage code 90846 effectively for clinically-focused sessions.

How to use CPT Code 90846

How to use CPT Code 90847

Code 90847 represents a session where the identified patient actively participates, giving the provider important visibility into the ways family interactions can contribute to or alleviate a patient’s condition.

How to use CPT Code 90847

How to use CPT code 90785

CPT code 90785 is an add-on code used to reflect communication difficulties during a psychiatric procedure, such as a psychotherapy session.

How to use CPT code 90785

ICD-10 codes for ADHD

A client presenting the symptoms of ADHD will most commonly be diagnosed with a specifier code that provides detail about how their symptoms present.

ICD-10 codes for ADHD

ICD-10 codes for depression

Here are some of the most common ICD-10 codes associated with depressive symptoms, with different criteria for frequency, severity, and other features.

ICD-10 codes for depression

ICD-10 codes for anxiety

There are many ICD-10 codes associated with anxiety disorders. Generalized Anxiety Disorder is most common, but there may be a more precise code that documents your diagnosis more effectively.

ICD-10 codes for anxiety

ICD-10 codes for PTSD

The ICD-10 includes one general code for PTSD, along with specifier codes that include a greater level of detail.

ICD-10 codes for PTSD

What is the difference between CPT codes and ICD-10 codes?

The two most important coding systems in medical billing are CPT codes and ICD-10 codes. Both have their own distinct purpose, and you’ll need to understand each of them if you’re working with insurance.

What is the difference between CPT codes and ICD-10 codes?

How to use Z codes in mental healthcare

Z codes are an important tool for identifying the social needs of a patient population. Here’s how to leverage them effectively and compliantly.

How to use Z codes in mental healthcare

About Headway

Meet Headway's clinical leadership team

Headway’s clinical team helps to build systems and processes that empower clinicians and their practices while offering high-quality clinical guidance.

Meet Headway's clinical leadership team

Getting started with Headway in 30 days

If the journey of one thousand miles begins with a single step, then the journey to starting or streamlining your insurance practice begins with a single call.

Getting started with Headway in 30 days