Find a psychiatrist in Franklin, NC — covered by insurance


Top psychiatrists in Franklin, NC accepting new patients
Mental health support is accessible in Franklin, NC through Headway's 273 licensed providers serving neighborhoods throughout the region. Experience flexible scheduling, insurance-covered sessions with potential $0 copays, and compassionate care tailored to your needs.
ADD/ADHD, Anxiety, Bipolar disorder, Depression, OCD, Panic disorders, PTSD, Stress management, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Diabetes, Family issues, Identity issues, Infertility, Maternal mental health, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Sleep disorder, Transgender issues, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Blue Cross Blue Shield of Massachusetts, Carelon Behavioral Health, Curative, Providence Health Plan,
"I Treat ADHD, Anxiety, Depression, or Burnout in North Carolina. I am Dr. Zoe Karpee, DNP, MSN, APRN, PMHNP-BC, a board-certified Psychiatric Mental Health Nurse Practitioner and the founder of Wellness Behavioral Health and Healing, PLLC. With over 17 years of dedicated healthcare experience, I provide comprehensive, evidence-based psychiatric care and holistic mental health services tailored for children, adolescents, and adults throughout all of North Carolina".
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Cultural & ethnic issues, Depression, Eating disorders, Family issues, Grief or loss, Identity issues, LGBTQIA+, Maternal mental health, Men's issues, OCD, Panic disorders, PTSD, Relationship issues, Sleep disorder, Stress management, Transgender issues, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, OCD, Panic disorders, PTSD, Sleep disorder, Stress management, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Oscar, Oxford, Providence Health Plan,
Anxiety, Bipolar disorder, Depression, Eating disorders, OCD, Panic disorders, PTSD, Substance use / addiction,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Depression, OCD, Panic disorders, PTSD, Sleep disorder, Substance use / addiction, Trauma,
Accepts Aetna, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Depression, Eating disorders, End of life care, Panic disorders, PTSD, Sleep disorder, Stress management,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Depression, Family issues, Grief or loss, OCD, Panic disorders, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
Hi, I’m Tina Chen, a Psychiatric Mental Health Nurse Practitioner dedicated to helping clients feel their best. I specialize in treating depression, anxiety, and ADHD, and I combine medication management with practical tools from CBT and positive psychology. With advanced training from California Baptist University and National University, I focus on creating a supportive, collaborative space where you can build confidence, resilience, and balance in your everyday life.
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Cultural & ethnic issues, Depression, Family issues, Grief or loss, OCD, Panic disorders, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Cigna, Carelon Behavioral Health
Hi, I’m Ozzie (Ohh-Zee) —a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP) with 26 years of experience in healthcare. I’ve worked in both inpatient and outpatient psychiatric settings, supporting individuals facing a wide range of mental health challenges, including mood disorders, anxiety, trauma, and more.
In my practice, I strive to create a warm and collaborative environment where you feel heard and supported. My approach blends therapy and medication management, always tailored to your unique needs and goals. I’m here to help you navigate your journey toward healing and to help you feel more like your true self.
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Diabetes, Eating disorders, End of life care, Family issues, Grief or loss, Identity issues, Infertility, LGBTQIA+, Maternal mental health, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Transgender issues, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Eating disorders, Family issues, Grief or loss, Identity issues, Maternal mental health, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Curative, Oscar, Oxford,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Grief or loss, Identity issues, OCD, Panic disorders, Physical health issues, PTSD, Sleep disorder, Stress management, Substance use / addiction, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Depression, Grief or loss, Identity issues, OCD, Panic disorders, PTSD, Sleep disorder, Substance use / addiction, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network, Providence Health Plan,
Dr. Heather Black
Psychiatric Mental Health NP
Virtual & in-person
201 Lumberton Avenue, Carolina Beach, NCADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, End of life care, Grief or loss, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Providence Health Plan,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Eating disorders, OCD, Panic disorders, PTSD, Sleep disorder, Substance use / addiction, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Carelon Behavioral Health, Curative, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Diabetes, Family issues, Grief or loss, Identity issues, Maternal mental health, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
I’m Rhode Desauguste, a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) and founder of Calm Horizon Integrative Psychiatry PLLC. I have experience providing psychiatric care across a variety of settings and populations, including several years working with individuals in assisted living and skilled nursing settings, as well as outpatient and telehealth care.
I provide psychiatric evaluation and medication management for adolescents and adults experiencing anxiety, depression, ADHD, mood disorders, trauma-related concerns, and other mental health challenges.
My goal is to provide a welcoming and supportive environment where clients feel comfortable discussing their concerns and working toward meaningful improvements in their mental health and overall well-being.
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Panic disorders, PTSD,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Carelon Behavioral Health,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, OCD, PTSD, Sleep disorder, Stress management, Substance use / addiction, Trauma,
Accepts Aetna, Cigna, Carelon Behavioral Health
ADD/ADHD, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, End of life care, Family issues, OCD, Panic disorders, PTSD, Relationship issues, Sleep disorder, Stress management, Trauma, Women's issues,
Accepts Aetna, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
Accepting new patients. I am a board-certified psychiatric mental health nurse practitioner at Holsan Behavioral Health who provides medication management with psychotherapy to ages six and older. I offer in-person appointments in Raleigh, NC, and telehealth services across the state of North Carolina. I specialize in attention difficulties, behavioral challenges, mood challenges, anxiety, psychosis, personality disorders, sleep, military issues, and trauma.
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Cultural & ethnic issues, Depression, Eating disorders, Family issues, Grief or loss, Identity issues, Infertility, LGBTQIA+, Maternal mental health, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Carelon Behavioral Health, Curative, Oscar, Oxford,
ADD/ADHD, Anxiety, Depression, Family issues, Maternal mental health, Sleep disorder, Stress management, Women's issues,
Accepts Aetna, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Carelon Behavioral Health, Oscar, Oxford,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, OCD, Panic disorders, PTSD, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford,
Anxiety, Bipolar disorder, Depression, OCD, Panic disorders, PTSD, Stress management, Women's issues,
Accepts Aetna, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Depression, Eating disorders, OCD, Panic disorders, PTSD, Sleep disorder, Stress management,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network,
My journey to becoming a provider has given me a unique perspective on resilience and growth. I immigrated to the United States from Rwanda in my early twenties, learned English from the ground up, and worked my way through multiple degrees while gaining diverse life experience. This background helps me connect with clients from all walks of life and understand the challenges of navigating complex systems.
Anger management, Anxiety, Chronic conditions, Depression, Family issues, Identity issues, Panic disorders, PTSD, Relationship issues, Sleep disorder, Stress management,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Providence Health Plan,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Family issues, OCD, Panic disorders, PTSD, Sleep disorder, Substance use / addiction,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Oscar, Oxford,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Eating disorders, OCD, Sleep disorder, Stress management,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Carelon Behavioral Health, Curative,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Diabetes, Eating disorders, End of life care, Family issues, Grief or loss, Identity issues, Infertility, LGBTQIA+, Maternal mental health, Men's issues, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Transgender issues, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Oscar, Oxford,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Eating disorders, End of life care, Family issues, Grief or loss, Maternal mental health, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
My goal is to provide a safe, supportive, and judgment-free space where we can work together to understand your needs and develop a treatment plan that feels right for you.
I look forward to meeting you and partnering with you on your journey toward greater wellness and stability.
ADD/ADHD, Anxiety, Depression, Trauma
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Carelon Behavioral Health,
Anger management, Anxiety, Bipolar disorder, Depression, PTSD, Sleep disorder,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
Anxiety, Depression, Family issues, Grief or loss, Relationship issues, Stress management, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford,
Dr. Timothy Newsome
Psychiatric Mental Health NP
Virtual & in-person
2911 Breezewood Avenue, Fayetteville, NCADD/ADHD, Anxiety, Bipolar disorder, Depression, Men's issues, Panic disorders, PTSD, Sleep disorder, Stress management,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Oscar, Oxford, Providence Health Plan,
Catalina Valencia
Psychiatric Mental Health NP
Virtual & in-person
233-A Merchants Circle, Hampstead, NCI am a dual board-certified Psychiatric-Mental Health Nurse Practitioner and Certified Nurse Midwife, with graduate education from Duke University and East Carolina University.
I am passionate about providing compassionate, evidence-based mental health care and have a special interest in supporting women across the lifespan, as well as veterans, military spouses, and children navigating anxiety, depression, ADHD, trauma, and life's many transitions.
My connection to the military community is both professional and deeply personal. In addition to my clinical training, I have spent more than 20 years as part of a military family. This experience has given me firsthand insight into the unique sacrifices, resilience, and often unseen challenges faced by service members and their loved ones. It has strengthened my commitment to providing care that is empathetic, respectful, and grounded in an understanding of military life.
For the past 12 years as a Certified Nurse Midwife, I have had the privilege of caring for women throughout every stage of life, supporting not only their physical health but also their emotional and mental well-being. It has been an honor to walk alongside women during some of their most meaningful and vulnerable moments, and I am grateful to continue that work by helping individuals achieve greater mental wellness and resilience.
ADD/ADHD, Anxiety, Chronic conditions, Depression, Family issues, Grief or loss, Infertility, LGBTQIA+, Maternal mental health, OCD, PTSD, Relationship issues, Stress management, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network, Oscar, Oxford,
ADD/ADHD, Anxiety, Bipolar disorder, Depression, Eating disorders, Family issues, Grief or loss, Identity issues, LGBTQIA+, Maternal mental health, OCD, Panic disorders, PTSD, Relationship issues, Sleep disorder, Stress management, Substance use / addiction, Trauma,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Carelon Behavioral Health, Curative, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Eating disorders, End of life care, Family issues, Grief or loss, Maternal mental health, Men's issues, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Transgender issues, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Independence Blue Cross Pennsylvania - Virtual National Network,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Cultural & ethnic issues, Depression, Eating disorders, Family issues, Maternal mental health, OCD, Panic disorders, PTSD, Sleep disorder, Substance use / addiction, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Carelon Behavioral Health, Curative,
ADD/ADHD, Anxiety, Depression
Accepts Aetna, Cigna, United Healthcare, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Oscar, Oxford, Providence Health Plan,
ADD/ADHD, Anger management, Anxiety, Bipolar disorder, Chronic conditions, Depression, Eating disorders, Family issues, Grief or loss, Identity issues, LGBTQIA+, OCD, Panic disorders, Physical health issues, PTSD, Relationship issues, Sleep disorder, Stress management, Trauma, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, United Healthcare, Carelon Behavioral Health, Oscar, Oxford,
ADD/ADHD, Anxiety, Depression, Eating disorders, OCD, Panic disorders, Women's issues,
Accepts Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Horizon Blue Cross and Blue Shield of New Jersey, Carelon Behavioral Health, Curative, Independence Blue Cross Pennsylvania - Virtual National Network,
About our psychiatrists serving Franklin, NC



- 99%Anxiety
- 99%Depression
- 87%PTSD
- 86%ADD/ADHD
- 86%Bipolar disorder

- 99%Aetna
- 99%Cigna
- 94%Carelon Behavioral Health
- 87%Blue Cross and Blue Shield of North Carolina
- 63%Horizon Blue Cross and Blue Shield of New Jersey

- 98%English
- 4%Spanish
- 3%Hindi
- 2%French
- 2%Igbo

- 83%Online only
- 17%In-person or online

- 85%Woman
- 14%Man

- 93%Nurse Practitioner
- 4%Medical Doctor
- 2%Doctor of Osteopathic Medicine
- 1%Clinical Nurse Specialist

- 94%Individual therapy
- 19%Family therapy
- 6%Child or adolescent therapy
- 6%Couples therapy
Frequently asked questions


Find the right psychiatrist for you
Headway makes it easy to find support for your mental health — from finding the right provider, to understanding costs, to scheduling with ease.
Factors to Consider When Choosing a Therapist in Franklin
Finding psychiatrists in Franklin starts with understanding the type of mental health care you need. Psychiatrists and psychiatric mental health nurse practitioners can diagnose mental health conditions and prescribe medication, while therapists provide talk therapy. Medication management may be part of care for concerns like anxiety, depression, ADHD, bipolar disorder, or OCD. Both therapy and psychiatry can be useful entry points, depending on your needs, so review each psychiatrist’s listed specialties, training, and approach before booking.
In a smaller community like Franklin, local psychiatry options may be more limited than in larger North Carolina cities. Virtual appointments can expand your search while still letting you use filters for availability, appointment format, and whether a psychiatrist is accepting new patients. Psychiatry visits for medication management are often shorter and less frequent than therapy sessions, and some psychiatrists also provide therapy. Some people also work with both a therapist and a prescriber, so reading bios can help you understand how each psychiatrist structures care.
Psychiatric care in Franklin can be a significant expense without insurance. Using in-network insurance is one of the most reliable ways to reduce session costs and understand your out-of-pocket expense before an appointment. Headway helps you search for psychiatrists who accept your insurance and are accepting new patients, then shows estimated costs before you book. You can compare bios, review availability, and book directly when you’re ready.
If you're already taking psychiatric medication and considering switching providers, talk to your current prescriber before changing or stopping any medication — most psychiatric medications shouldn't be stopped abruptly. Anyone experiencing thoughts of self-harm or in acute crisis should call 988 or go to the nearest emergency department rather than wait for an outpatient appointment.
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