How providers can help increase diversity in the mental health field
Therapists play a vital role in closing mental health equity gaps. Here are practical ways to diversify the field and deliver inclusive care that meets every client where they are.
Intake forms are critical to gathering key information from a new client. Our guide offers templates and examples to simplify your client onboarding process.
Intake forms are a foundational part of starting therapy with a new client — but they can also be a point of uncertainty for many providers. What questions are essential? What language should you use? And how do you ensure your intake form is thorough, legally sound, and client-friendly?
Whether you're launching a new private practice or refining your onboarding process, we’re covering what you need to know. We’ll walk through core intake form components, share templates for different specialties, and offer tips for keeping things compliant and compassionate.
A therapy intake form is more than just paperwork. It's the starting point for understanding your client’s background, current concerns, and treatment goals. A strong intake form balances clinical necessity with approachability, helping you build trust from the very beginning.
Your intake process may vary depending on your setting and client population, but most forms aim to collect four key types of information:
An effective intake form gives you a clinical foundation while creating a welcoming first interaction for your client. Here’s a deeper look at what your form should include and how to make it more impactful. If you’re looking for more documentation support, read our guide to intake sessions.
Start with essentials: full name, date of birth, pronouns, address, phone number, emergency contact, and preferred method of communication. Consider also asking:
These questions build rapport and help avoid early missteps.
Ask about current medications, past diagnoses, substance use, and hospitalizations. Consider phrasing like:
This gives you insight into previous interventions and red flags while showing sensitivity to holistic care.
This is where clients tell you what’s happening now. Use a mix of open-ended prompts and simple checklists:
Some clients will write paragraphs; others will circle three boxes. That’s okay. Your form should support both.
Encourage clients to think forward:
Understanding their vision helps you align your clinical work with their motivation.
Include fields for a trusted contact, their relationship to the client, and a note about when you’d use that contact. Be clear about boundaries: “This person may only be contacted if there is concern for your safety.”
If you’re in-network, collect:
Include a brief explanation of your billing policy, what clients are responsible for, and a consent to bill insurance.
Every intake form should include components that meet legal, ethical, and documentation standards. These protect both the client and the provider. A few essentials:
Headway offers templates and compliance guidance, so you have support whenever you need it.
Different types of therapy require different intake considerations. Here’s how to tailor your intake forms for each setting.
These are the most flexible and widely used. Include space for symptom history, trauma exposure, past therapy experience, and coping tools. Also allow for personalization by asking something like “What’s something you’d like me to know that might not show up on a form?”
Couples forms should include each partner’s background, relationship timeline, shared concerns, and individual goals.
For group intake forms, include questions about comfort in group settings, goals for participation, and any past group experiences. Clearly state group confidentiality norms and participation guidelines.
These should be filled out by the caregiver and can cover:
Be sure to include consent for treatment and a minor assent form.
Your intake form is often a client’s first interaction with your practice. Make it count. Here’s how:
Avoid clinical jargon and use client-first phrasing. Replace “Presenting problem” with “What brings you to therapy?” and “Marital status” with “Relationship status (check all that apply).” Include open fields for pronouns, chosen name, and gender identity. Show from the beginning that your space is affirming.
For example, instead of “List all psychiatric medications you are currently taking,” you could say, “Are you currently taking any medications related to mental health? If yes, please list them.”
Similarly, instead of “What is your diagnosis?” you could say, “Have you ever received a mental health diagnosis? If yes, please share it below.”
Use clear section headers and avoid long, dense paragraphs. Break up questions and use white space to reduce cognitive overload. If digital, ensure your form is mobile-friendly.
Let clients know they can leave certain non-critical questions blank and revisit them later. This builds psychological safety. These shifts help reduce shame and promote openness.
Clients may feel nervous about sharing sensitive information up front. You can proactively address those concerns by sharing how their data is stored and protected, clarifying who will see the intake form (e.g., just you, your billing team), and reassuring clients they can update or discuss sections in session. When clients understand the purpose behind each question, they're more likely to respond honestly and completely.
Full Name:
Date of Birth:
Age:
Pronouns:
Gender Identity:
Address:
City:
State:
Zip:
Email:
Phone:
OK to leave voicemail?:
OK to text?:
Preferred method of contact:
Emergency Contact Name:
Relationship:
Phone:
How did you hear about this practice?:
Briefly describe your reasons for seeking therapy:
What are your goals for therapy?
Have you ever seen a therapist or counselor before?:
If yes, when and for what reason?:
Have you ever been hospitalized for mental health concerns?:
If yes, please explain:
Current mental health symptoms (check all that apply):
Have you ever engaged in self harm?:
If yes, when?:
Have you ever attempted suicide?:
If yes, when?:
Have you experienced any major life changes or losses recently?:
If yes, please describe:
Primary care provider name & contact:
Current medical conditions or diagnoses:
Current medications (include dosage & reason):
Do you have any allergies (medication, food, etc.)?:
Do you currently use any of the following?
Have you ever had concerns about your substance use?:
Relationship status:
Children (names & ages):
Who lives in your household?:
Support system (friends, family, community):
Religious or spiritual affiliation (if any):
Cultural or identity factors important to your care (race, ethnicity, gender identity, immigration, etc.):
Occupation:
Employer:
Currently working?:
Highest level of education completed:
Insurance Provider:
Policyholder Name:
Relationship to Client:
Member ID:
Group #:
Billing Address:
Signature of Client (or Guardian if applicable):
Date:
Full Name:
Date of Birth:
Age:
Pronouns:
Gender Identity:
Address:
City:
State:
Zip:
Email:
Phone:
OK to leave voicemail?:
OK to text?:
Preferred method of contact:
Emergency Contact Name:
Relationship:
Phone:
Check off the device(s) you will use for sessions:
Internet access is:
Preferred Telehealth platform:
Do you have a private space for sessions?:
Briefly describe your primary concerns for seeking therapy:
When did these concerns begin?
What are your goals for therapy?
Have you ever seen a therapist or counselor before?:
If yes, when and for what reason?:
Have you ever been hospitalized for mental health concerns?:
If yes, please explain:
Current mental health symptoms (check all that apply):
Have you ever engaged in self harm?:
If yes, when?:
Have you ever attempted suicide?:
If yes, when?:
Have you experienced any major life changes or losses recently?:
If yes, please describe:
Current medical conditions:
Current medications (list name, dosage, and reason):
Primary care physician or psychiatrist (name/contact):
Any recent hospitalizations (past 12 months)?:
Do you currently use any of the following?
Have you ever had concerns about your substance use?:
Relationship status:
Children (names & ages):
Who lives in your household?:
Support system (friends, family, community):
Religious or spiritual affiliation (if any):
Cultural or identity factors important to your care (race, ethnicity, gender identity, immigration, etc.):
Occupation:
Employer:
Currently working?:
Highest level of education completed:
Insurance Provider:
Policyholder Name:
Relationship to Client:
Member ID:
Group #:
Billing Address:
Client Signature:
Date:
Clinician Signature (upon review):
Date:
These can be included during intake or completed separately. Each serves a specific clinical purpose:
Use these tools to deepen clinical understanding, track progress, and support diagnosis when needed.
At Headway, we know that intake paperwork can be a time-consuming hurdle for clinicians. That’s why we’ve designed tools that help therapists onboard clients with ease and compliance.
As a Headway provider, you get automated client onboarding once a new client is added, electronic intake forms sent directly to clients, and support from practice consultants to make sure your documentation meets clinical and legal standards.
The intake process plays a pivotal role in shaping the entire therapeutic experience. A well-designed, efficient form not only enhances your clinical workflow but also establishes a foundation of trust and respect, allowing clients to feel heard and understood from the very first interaction.
With Headway, we take the administrative burden off your shoulders, making it easier than ever to streamline your intake process. Our automated systems, secure electronic forms, and dedicated support mean you can focus on what truly matters — providing high-quality, compassionate care to your clients.
Therapists play a vital role in closing mental health equity gaps. Here are practical ways to diversify the field and deliver inclusive care that meets every client where they are.
Discover a practical mental status exam template for therapists that streamlines documentation, improves assessment accuracy, and satisfies insurance requirements.
New family therapy clients mean unique considerations for their intake form. Headway helps you gather critical information with our guide to family therapy intake forms.