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Headway


Headway  |   UnitedHealthcare

Customer Forum '24

Navigating employee mental health can be challenging.

Headway & UnitedHealthcare have partnered to change that.

Solution Overview

Headway is the easiest way for employees to get quality,
personalized, in-network mental health care 


Creating unparalleled access to mental health care

3x
More available appointments than typical insurance networks
24/7
Access to Headway’s online search and booking tools
48
Hour appointment availability 

Delivering quality care

4.9
Average days from scheduling to first appointment
85%+
Third visit retention rate
(industry standard: 55%)
70%+
Of patients see an improvement in depression & anxiety scores after 30d
  • Headway's Network

    Headway is the nation's largest network of therapists and psychiatrists actively accepting insurance

    Headway has 27,000+ providers across all 50 states and DC

    UHC members can access Headway in the following 23 markets today:

    AZ, CA, CO, CT, DC, FL, GA, IL, LA, MD, MA, MI, MN, NJ, NY, NC, OH, OR, PA, TN, TX, VA & WA
    Click here to get connected with a Headway provider!

    Member Video

    We offer employees a consumer-grade search & scheduling experience

    Check out our demo to see how Headway works in action!

    Customer Testimonials

    See what our customers are saying

    Provider Testimonial

    "I cannot stress enough how Headway has enhanced my experience as a therapist. It relieved me of all the burden associated with getting on insurance panels, filing claims, and even billing for copays, allowing me to concentrate on what most fulfills me– treating my patients. All of this has increased my income and saved me from career burnout."

    LMHC in New York

    Patient Testimonial

    “Headway has meant so much to me as a person of color. The way that I was able to find a provider with my similar background and experience with clients like myself has made this process so much more meaningful.”

    Patient in California

    Employer Testimonial

    "You all created the company I’ve been dreaming about for years…As a clinician myself, I’ve always wondered how we were going to connect mom & pop providers and integrate with their calendars to create access - this is genius."

    Head of Benefits, F100 Company in Texas

    Get Started Today

    We are equipped to support you and your members today